Two-Day Training on the use of ICT in SMEs in Bosnia and Herzegovina

  • June 16, 2021 - June 17, 2021
  • 11:00 am to 3:00 pm
  • Hotel Dubrovnik, Zenica
  • +387 33 550 430

event description

On behalf of the Japan International Cooperation Agency (JICA), Balkan Office, we are honored to invite you to a two-day training on the use of ICT in SMEs in Bosnia and Herzegovina conducted by Westport Consulting and SERDA. Micro, Small and Medium Enterprises (MSMEs) from the wood, metal, textile, tourism, and retail/wholesale sectors are welcome to attend.

An analysis was conducted on the use of ICT tools especially e-Business, online promotion, sale and home delivery of SMEs products, COVID-19 impact on SMEs, etc. The results of the survey provided insight in different sectors, needs, challenges with which SMEs are facing but also with potential support in reinforcement and development of SMEs in Bosna and Herzegovina. Hence, we are organizing a two-day training for MSMEs are welcome to attend free of charge. The organizer bears costs of transportation, accommodation, lecturers, training materials, coffee breaks, lunches. 

The main objective of the two-day training is to share results of the survey among SMEs in different sectors in Bosna and Herzegovina. During the training, the participants will have the opportunity to get acquainted with the results of the survey and to give their opinion regarding the development of future support to SMEs in use of ICT, get introduced to different ICT tools, their benefits, costs, and best practices of use of ICT in different SMEs.


Due to COVID-19 restrictions in place, the number of participants is limited to 20. Therefore, ideally one participant per SMEs will be accepted, however, a maximum of two participants per SME will be taken into consideration. Please bring your personal laptops for group work. Please note: lectures will be available online simultaneously, as well. 


Please follow the link for registration:


For any additional information, do not hesitate to contact us at +387 33 550 430 or via e-mail:

2021-6-16 11:00 am 2021-6-17 3:00 pm Europe/London Two-Day Training on the use of ICT in SMEs in Bosnia and Herzegovina Testing Different Event Hotel Dubrovnik, Zenica
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Westport Consulting assisted us in setting up our new focus which enabled us to shift more towards serving our clients’ needs and at the same time maintain our competitiveness in highly competitive automotive supply parts market.

J. Masak
CEO, Volkswagen Sarajevo